This manual contains information about the current release of DCPS.
Revision/Update Information: These release notes supersede all other documentation.
Software Version: HP DECprint Supervisor (DCPS) for OpenVMS, Version 2.6
Operating System:
OpenVMS Alpha Version 6.2, 7.3-2, 8.2 or 8.3
OpenVMS I64 Version 8.2, 8.2-1 or 8.3
OpenVMS VAX Version 5.5-2, 6.2, or 7.3
Hewlett-Packard Company Palo Alto, California
© Copyright 2007 Hewlett-Packard Development Company, L.P.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Adobe, Adobe PostScript 3 and PostScript are trademarks of Adobe Systems Incorporated.
Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
UNIX is a registered trademark of The Open Group.
Printed in the U.S.
The DECprint Supervisor documentation set is available on CD-ROM.
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These release notes describe new features, bug fixes, usage hints, restrictions and other useful information for this release of DECprint Supervisor. System managers and users should review this document for new information about installing and using this release of DCPS.
These release notes contain the following chapters and appendices:
The primary source of information about DCPS is the following set of software manuals:
| Software Installation Guide | Describes how to install DCPS. |
| System Manager's Guide | Describes how system managers, data center operators and application programmers can create and manage DCPS print queues and solve printing problems. |
| User's Guide | Describes how to use DCPS to print to PostScript® printers. |
| Software Product Description (SPD 44.15.xx) | Contains the full list of printers supported by DCPS and additional information about the features and requirements of DCPS V2.6. |
For additional information about HP OpenVMS products and services, visit the following World Wide Web address:
http://www.hp.com/go/openvms/
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HP welcomes your comments on this manual. Please send comments to either of the following addresses:
| Internet | openvmsdoc@hp.com |
|
Hewlett-Packard Company
OSSG Documentation Group, ZKO3-4/U08 110 Spit Brook Road Nashua NH 03062-2698 |
For information about how to order additional documentation, visit the following World Wide Web address:
http://www.hp.com/go/openvms/doc/order/
|
Part numbers for DCPS-related documentation are listed in the Ordering Additional Documentation appendix of the Software Installation Guide, System Manager's Guide and User's Guide.
The following conventions are used in this manual:
| Ctrl/ x | A sequence such as Ctrl/ x indicates that you must hold down the key labeled Ctrl while you press another key or a pointing device button. |
| [Return] |
In examples, a key name enclosed in a box indicates that you press a
key on the keyboard. (In text, a key name is not enclosed in a box.)
In the HTML version of this document, this convention appears as brackets, rather than a box. |
| ... |
A horizontal ellipsis in examples indicates one of the following
possibilities:
|
| ( ) | In command format descriptions, parentheses indicate that you must enclose choices in parentheses if you specify more than one. |
| [ ] | In command format descriptions, brackets indicate optional choices. You can choose one or more items or no items. Do not type the brackets on the command line. However, you must include the brackets in the syntax for OpenVMS directory specifications and for a substring specification in an assignment statement. |
| | | In command format descriptions, vertical bars separate choices within brackets or braces. Within brackets, the choices are optional; within braces, at least one choice is required. Do not type the vertical bars on the command line. |
| { } | In command format descriptions, braces indicate required choices; you must choose at least one of the items listed. Do not type the braces on the command line. |
| bold text | This typeface represents the introduction of a new term. It also represents the name of an argument, an attribute or a reason. |
| italic text | Italic text indicates important information, complete titles of manuals or variables. Variables include information that varies in system output (Internal error number), in command lines (/PRODUCER= name) and in command parameters in text (where dd represents the predefined code for the device type). |
| UPPERCASE TEXT | Uppercase text indicates a command, the name of a routine, the name of a file, or the abbreviation for a system privilege. |
| Monospace text | Monospace type indicates code examples and interactive screen displays. |
| - | A hyphen at the end of a command format description, command line or code line indicates that the command or statement continues on the following line. |
| numbers | All numbers in text are assumed to be decimal unless otherwise noted. Nondecimal radixes---binary, octal or hexadecimal---are explicitly indicated. |
This section describes changes included in DCPS V2.6. You can find more information for several of these changes elsewhere in these release notes.
The documentation for DCPS has not been updated for V2.6. Please use the DCPS V2.5 versions of the following manuals:
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DCPS V2.6 adds support for the following printers:
HP Color LaserJet 2605
HP Color LaserJet CM1015 MFP
HP Color LaserJet CM1017 MFP
HP Color LaserJet CP3505
HP Color LaserJet CP4005
HP LaserJet 3052
HP LaserJet 3055
HP LaserJet 3390
HP LaserJet 3392
HP LaserJet M3027 MFP
HP LaserJet M3035 MFP
HP LaserJet M4345 MFP
HP LaserJet M5025 MFP
HP LaserJet M5035 MFP
HP LaserJet P2015
HP LaserJet P3004
HP LaserJet P3005
Ricoh Aficio 3035
Ricoh Aficio 3045
Ricoh Aficio 3235C
Ricoh Aficio AP400N
Ricoh Aficio AP410N
Ricoh Aficio AP4510
Ricoh Aficio CL4000DN
Ricoh Aficio CL7000
Ricoh Aficio CL7100
Ricoh Aficio CL7200
Ricoh Aficio CL7300
Ricoh Aficio SP C410DN
Ricoh Aficio SP C411DN
Xerox Phaser 5500
Xerox WorkCentre Pro 35
Xerox WorkCentre Pro 45
Xerox WorkCentre Pro 55
Xerox WorkCentre Pro 65
Xerox WorkCentre Pro 75
Xerox WorkCentre Pro 90
Xerox WorkCentre Pro 232
Xerox WorkCentre Pro 238
Xerox WorkCentre Pro 245
Xerox WorkCentre Pro 255
Xerox WorkCentre Pro 265
Xerox WorkCentre Pro 275
Xerox WorkCentre Pro C2128
Xerox WorkCentre Pro C2636
Xerox WorkCentre Pro C3545
Jobs printed with LPD spooling now print faster, with no delay at the
end of the job.
1.2 DCPS Version 2.6 Fixes
The following problems are fixed in DCPS V2.6.
1.2.1 Job Prints to Wrong Mailbox Tray
In DCPS V2.5 and earlier, choosing to print a job to an output tray in the optional mailbox would result in the job being printed to the top tray. This problem was seen with the following printers:
HP LaserJet 9000
HP LaserJet 9000 MFP
HP LaserJet 9000L MFP
HP LaserJet 9050
In DCPS V2.5, jobs containing PCL files would not print when the queue was using LPD spooling. A CONTERMINATED OPCOM message would also be received when the job failed.
This chapter provides information about using DCPS with specific
printers. The System Manager's GuideSystem Manager's Guide and User's GuideUser's Guide contain additional
printer-specific information.
2.1 Tray Restrictions with LPD Printing
When using LPD to print, you cannot choose a tray by name (with the INPUT_TRAY parameter) if the paper size in the tray is different than what is expected by DCPS.
Because LPD is uni-directional, information cannot be sent from the printer back to DCPS. This includes information about the size of paper in the printer's trays.
You tell DCPS what paper size should be used for LPD queues by defining the logical name DCPS$[queuename_]SHEET_SIZE, as described in the System Manager's GuideSystem Manager's Guide. (If the logical name is not defined, DCPS uses a size of Letter.) However, if a tray contains paper of a different size than the defined size, the tray cannot be selected by name. In this case, select paper by size and media type rather than by tray name.
This restriction may be lifted in a future version of DCPS.
2.2 HP Printers
On HP printers, tray 1 is usually a multipurpose tray in which paper of various sizes and types can be used. On many such printers, the page size and media type for tray 1 can be set to "ANY". This is the printer's factory default.
HP recommends that, for DCPS jobs, the page size and media type be set to the size actually loaded, or commonly used, in the tray. When tray 1 is set to page size "ANY", DCPS jobs may print from the wrong tray, depending on the print options selected.
You can change the printer by using printer's front panel, the
printer's web page or with the Web JetAdmin printer management utility.
2.3 Ricoh Printers
You must use LPD to print with the IP protocol to the following Ricoh printers:
Ricoh Aficio 3035
Ricoh Aficio 3235C
Ricoh Aficio AP400N
Ricoh Aficio AP410N
Ricoh Aficio AP4510
Ricoh Aficio CL4000DN
Ricoh Aficio CL7000
Ricoh Aficio CL7100
Ricoh Aficio CL7200
Ricoh Aficio CL7300
Use of Raw TCP is not supported for these printers. For more information about setting up LPD queues, see Appendix B and the System Manager's GuideSystem Manager's Guide.
In addition, use of optional finishers and mailboxes is not supported
for these printers.
2.4 Xerox Printers
You must use spooled LPD to print with the IP protocol to the following Xerox printers:
Xerox Phaser (all models)
Xerox WorkCentre Pro (all models)
Use of Raw TCP or non-spooled LPD is not supported for these printers.
For more information about setting up spooled LPD queues, see
Appendix B and the System Manager's GuideSystem Manager's Guide.
2.5 Printer Firmware
Your printer's firmware version is displayed as "Firmware Datecode" on the printed configuration page, the printer's web page and the Web JetAdmin printer management utility.
Printer firmware and instructions for downloading it to your printer can be obtained by selecting Software and Driver Downloads from the HP web page at the following URL:
http://www.hp.com
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HP recommends keeping printer firmware up-to-date as newer versions
often resolve printing problems seen in earlier versions.
2.5.1 Printers Fail with Service Error
When printing certain PostScript files, some HP printers fail with a 49.4C02 service error. This problem has been fixed in printer firmware. Table 2-1 shows which printers have this problem and in which firmware version the problem is fixed. Your printer must be running this version of firmware at a minimum to avoid this problem.
| Printer | Firmware Version |
|---|---|
| HP Color LaserJet 4650 | 20050524 07.003.3 |
| HP Color LaserJet 5550 | 20050524 07.007.3 |
| HP LaserJet 4250 | 20050831 08.009.3 |
| HP LaserJet 4350 | 20050831 08.009.3 |
| HP LaserJet 9050 | 20050617 08.102.2 |
| HP LaserJet 9055 MFP | 20050601 07.004.0 |
| HP LaserJet 9065 MFP | 20050601 07.004.0 |
Some HP printers do not respond to the DCPS synchronization request at the beginning of a job. Therefore, you must either upgrade the printer's firmware to at least the version shown in Table 2-2 or define the logical name DCPS$queue-name_NO_SYNC before queues to these printers are started. Otherwise, DCPS jobs will not start. See Section 3.3 in these Release Notes or the System Manager's GuideSystem Manager's Guide for more information.
It is also recommended that the printer's personality setting be set to PS (PostScript). Setting the printer's personality to PS (PostScript) alone will not solve the problem for these printers. This problem is resolved in the following versions of printer firmware:
| Printer | Firmware |
|---|---|
| HP Color LaserJet 5500 | 20030605 04.016.2 |
| HP LaserJet 2300 | 20030530 04.047.2 |
| HP LaserJet 4200 | 20030530 04.016.1 |
| HP LaserJet 4300 | 20030530 04.016.1 |
This restriction is still in effect for the HP Color LaserJet 2500 printer.
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