From ncr-sd!hp-sdd!ucsdhub!ucsd!ames!husc6!purdue!spaf Thu Jul 28 15:46:00 PDT 1988 Original-from: chuq@sun.COM (Chuq Von Rospach) [Most recent change: 26 July 1988 by spaf@purdue.edu (Gene Spafford)] A Primer on How to Work With the USENET Community Chuq Von Rospach *** You now have access to Usenet, a big network of thousands of computers. Other documents or your system administrator will provide detailed technical documentation. This message describes the Usenet culture and customs that have developed over time. All new users should read this message to find out how Usenet works. *** *** (Old users could read it, too, to refresh their memories.) *** USENET is a large collection of computers that share data with each other. It is the people on these computers that make USENET worth the effort, and for USENET to function properly those people must be able to interact in productive ways. This document is intended as a guide to using the net in ways that will be pleasant and productive for everyone. This document is not intended to teach you how to use USENET. Instead, it is a guide to using it politely, effectively and efficiently. Communication by computer is new to almost everybody, and there are certain aspects that can make it a frustrating experience until you get used to them. This document should help you avoid the worst traps. The easiest way to learn how to use USENET is to watch how others use it. Start reading the news and try to figure out what people are doing and why. After a couple of weeks you will start understanding why certain things are done and what things shouldn't be done. There are documents available describing the technical details of how to use the software. These are different depending on which programs you use to access the news. You can get copies of these from your system administrator. If you do not know who that person is, they can be contacted on most systems by mailing to account "usenet". Never Forget that the Person on the Other Side is Human Because your interaction with the network is through a computer it is easy to forget that there are people "out there." Situations arise where emotions erupt into a verbal free-for-all that can lead to hurt feelings. Please remember that people all over the world are reading your words. Do not attack people if you cannot persuade them with your presentation of the facts. Screaming, cursing, and abusing others only serves to make people think less of you and less willing to help you when you need it. If you are upset at something or someone, wait until you have had a chance to calm down and think about it. A cup of coffee or a good night's sleep works wonders on your perspective. Hasty words create more problems than they solve. Try not to say anything to others you would not say to them in person in a room full of people. Be Brief Never say in ten words what you can say in fewer. Say it succinctly and it will have a greater impact. Remember that the longer you make your article, the fewer people will bother to read it. Your Postings Reflect Upon You -- Be Proud of Them Most people on USENET will know you only by what you say and how well you say it. They may someday be your co-workers or friends. Take some time to make sure each posting is something that will not embarrass you later. Minimize your spelling errors and make sure that the article is easy to read and understand. Writing is an art and to do it well requires practice. Since much of how people judge you on the net is based on your writing, such time is well spent. Use Descriptive Titles The subject line of an article is there to enable a person with a limited amount of time to decide whether or not to read your article. Tell people what the article is about before they read it. A title like "Car for Sale" to rec.autos does not help as much as "66 MG Midget for sale: Beaverton OR." Don't expect people to read your article to find out what it is about because many of them won't bother. Some sites truncate the length of the subject line to 40 characters so keep your subjects short and to the point. Think About Your Audience When you post an article, think about the people you are trying to reach. Asking UNIX(*) questions on rec.autos will not reach as many of the people you want to reach as if you asked them on comp.unix.questions or comp.unix.wizards. Try to get the most appropriate audience for your message, not the widest. It is considered bad form to post both to misc.misc, soc.net-people, or misc.wanted and to some other newsgroup. If it belongs in that other newsgroup, it does not belong in misc.misc, soc.net-people, or misc.wanted. If your message is of interest to a limited geographic area (apartments, car sales, meetings, concerts, etc...), restrict the distribution of the message to your local area. Some areas have special newsgroups with geographical limitations, and the recent versions of the news software allow you to limit the distribution of material sent to world-wide newsgroups. Check with your system administrator to see what newsgroups are available and how to use them. If you want to try a test of something, do not use a world-wide newsgroup! Messages in misc.misc that say "This is a test" are likely to cause large numbers of caustic messages to flow into your mailbox. There are newsgroups that are local to your computer or area that should be used. Your system administrator can tell you what they are. Be familiar with the group you are posting to before you post! You shouldn't post to groups you do not read, or post to groups you've only read a few articles from -- you may not be familar with the on-going conventions and themes of the group. One normally does not join a conversation by just walking up and talking. Instead, you listen first and then join in if you have something pertinent to contribute. Be Careful with Humor and Sarcasm Without the voice inflections and body language of personal communications, it is easy for a remark meant to be funny to be misinterpreted. Subtle humor tends to get lost, so take steps to make sure that people realize you are trying to be funny. The net has developed a symbol called the smiley face. It looks like ":-)" and points out sections of articles with humorous intent. No matter how broad the humor or satire, it is safer to remind people that you are being funny. But also be aware that quite frequently satire is posted without any explicit indications. If an article outrages you strongly, you should ask yourself if it just may have been unmarked satire. Several self-proclaimed connoisseurs refuse to use smiley faces, so take heed or you may make a temporary fool of yourself. Only Post a Message Once Avoid posting messages to more than one newsgroup unless you are sure it is appropriate. If you do post to multiple newsgroups, do not post to each group separately. Instead, specify all the groups on a single copy of the message. This reduces network overhead and lets people who subscribe to more than one of those groups see the message once instead of having to wade through each copy. Please Rotate Messages With Questionable Content Certain newsgroups (such as rec.humor) have messages in them that may be offensive to some people. To make sure that these messages are not read unless they are explicitly requested, these messages should be encrypted. The standard encryption method is to rotate each letter by thirteen characters so that an "a" becomes an "n". This is known on the network as "rot13" and when you rotate a message the word "rot13" should be in the "Subject:" line. Most of the software used to read usenet articles have some way of encrypting and decrypting messages. Your system administrator can tell you how the software on your system works, or you can use the Unix command "tr [a-z][A-Z] [n-z][a-m][N-Z][A-M]". (Note that some versions of Unix don't require the [] in the "tr" command. In fact, some systems will get upset if you use them in an unquoted manner. The following should work for everyone, but may be shortened on some systems: tr '[a-m][n-z][A-M][N-Z]' '[n-z][a-m][N-Z][A-M]' Don't forget the single quotes!) Summarize What You are Following Up When you are following up someone's article, please summarize the parts of the article to which you are responding. This allows readers to appreciate your comments rather than trying to remember what the original article said. It is also possible for your response to get to some sites before the original article. Summarization is best done by including appropriate quotes from the original article. Do not include the entire article since it will irritate the people who have already seen it. Even if you are responding to the entire article, summarize only the major points you are discussing. When Summarizing, Summarize! When you request information from the network, it is common courtesy to report your findings so that others can benefit as well. The best way of doing this is to take all the responses that you received and edit them into a single article that is posted to the places where you originally posted your question. Take the time to strip headers, combine duplicate information, and write a short summary. Try to credit the information to the people that sent it to you, where possible. Use Mail, Don't Post a Follow-up One of the biggest problems we have on the network is that when someone asks a question, many people send out identical answers. When this happens, dozens of identical answers pour through the net. Mail your answer to the person and suggest that they summarize to the network. This way the net will only see a single copy of the answers, no matter how many people answer the question. If you post a question, please remind people to send you the answers by mail and offer to summarize them to the network. Read All Follow-ups and Don't Repeat What Has Already Been Said Before you submit a follow-up to a message, read the rest of the messages in the newsgroup to see whether someone has already said what you want to say. If someone has, don't repeat it. Be Careful About Copyrights and Licenses Once something is posted onto the network, it is effectively in the public domain. When posting material to the network, keep in mind that material that is UNIX-related may be restricted by the license you or your company signed with AT&T and be careful not to violate it. You should also be aware that posting movie reviews, song lyrics, or anything else published under a copyright could cause you, your company, or the net itself to be held liable for damages, so we highly recommend caution in using this material. Cite Appropriate References If you are using facts to support a cause, state where they came from. Don't take someone else's ideas and use them as your own. You don't want someone pretending that your ideas are theirs; show them the same respect. Mark or Rotate Answers and Spoilers When you post something (like a movie review that discusses a detail of the plot) which might spoil a surprise for other people, please mark your message with a warning so that they can skip the message. Another alternative would be to use the "rot13" protocol to encrypt the message so it cannot be read accidentally. When you post a message with a spoiler in it make sure the word "spoiler" is part of the "Subject:" line. Spelling Flames Considered Harmful Every few months a plague descends on USENET called the spelling flame. It starts out when someone posts an article correcting the spelling or grammar in some article. The immediate result seems to be for everyone on the net to turn into a 6th grade English teacher and pick apart each other's postings for a few weeks. This is not productive and tends to cause people who used to be friends to get angry with each other. It is important to remember that we all make mistakes, and that there are many users on the net who use English as a second language. If you feel that you must make a comment on the quality of a posting, please do so by mail, not on the network. Don't Overdo Signatures Signatures are nice, and many people can have a signature added to their postings automatically by placing it in a file called "$HOME/.signature". Don't overdo it. Signatures can tell the world something about you, but keep them short. A signature that is longer than the message itself is considered to be in bad taste. The main purpose of a signature is to help people locate you on the net, not learn your life story. Every signature should include your return address relative to a well known site on the network. Your system administrator can give this to you. Summary of Things to Remember Never forget that the person on the other side is human Be brief Your postings reflect upon you; be proud of them Use descriptive titles Think about your audience Be careful with humor and sarcasm Only post a message once Please rotate material with questionable content Summarize what you are following up Use mail, don't post a follow-up Read all follow-ups and don't repeat what has already been said Be careful about copyrights and licenses Cite appropriate references When summarizing, summarize Mark or rotate answers or spoilers Spelling flames considered harmful Don't overdo signatures (*)UNIX is a registered trademark of AT&T. ----------- This document is in the public domain and may be reproduced or excerpted by anyone wishing to do so. -- Gene Spafford NSF/Purdue/U of Florida Software Engineering Research Center, Dept. of Computer Sciences, Purdue University, W. Lafayette IN 47907-2004 Internet: spaf@cs.purdue.edu uucp: ...!{decwrl,gatech,ucbvax}!purdue!spaf